Warm and attentive staff, comfortable rooms, excellent facilities including various baths, affordable pricing compared to Tokyo hotels, accommodating for babies and vegetarians, delicious local food.

Nothing all good.

Right place for exploring Yamagata. Stayed here before, liked food and service. Japanese-style room had flat-screen TV, a seating area and a work desk, everything worked for us.

I loved staying at this hotel! The staff was incredibly friendly and accommodating. They even provided shuttle bus facilities to take us to and from the ski slopes, which was very convenient. The onsen and rotenburo were also amazing, and the room was spacious and comfortable. Plus, it was so easy to walk to the convenience store!

No wifi in the rooms, but everything else was great.

My recent stay at Matsukaneya Annex was absolutely fantastic! The room I stayed in had a stunning view of the colorful trees outside, which made my fall color viewing experience even more memorable. The hot springs at the hotel were also incredible, especially the sulfur bath which I personally preferred. The water was the perfect temperature and left my skin feeling amazing. But the highlight of my stay was definitely the food. The dinner and breakfast options were different each day, but equally delicious. The hotel truly offers a first-class experience with their impeccable service. Despite a language barrier, the staff went above and beyond to ensure my comfort and convenience. I highly recommend Matsukaneya Annex for an unforgettable stay!

This hotel offers great value for money, providing cozy and comfortable rooms at reasonable prices. The attention to detail is evident, with basic amenities and a welcoming staff. Additionally, the location is ideal, just a short walk to a convenience store and right on the mountain.

No issues, everything was perfect!

During our romantic escape, we enjoyed the beautiful scenery around the hotel and the hot springs were very relaxing. The staff was polite and helpful with our luggage. , the room was well-equipped with a comfortable bed and a TV. The food was delicious and prepared in a traditional style.

The hotel lacks privacy. The walls are thin and we were constantly disturbed by loud noises from the hallway and other rooms.

This hotel exceeded all expectations with its exceptional value for money. The prices were incredibly affordable, making it a great choice for budget-conscious travelers. The attention to detail was evident throughout the hotel, from the cozy rooms on the second floor to the delicious breakfast offered every morning.

All was more than okay during our stay.

Great location near the gondola and helpful staff with a good sense of humor. the rooms were cozy and spacious with heating. the two in-house onsens were amazing and a highlight of the stay.

No western cuisine options for breakfast, only Japanese dishes were offered. Some guests might struggle with not being able to have their usual breakfast fare.

We had a fantastic stay at this hotel! The staff was incredibly warm and accommodating, providing us with lots of local information and even waiting for us outside the convenience store to pick us up. Our room was spacious with lots of amenities including tea pots and a sewing kit. The onsen and rotenburo were amazing, and we especially loved the sulfur bath. The breakfast was well prepared and the shuttle bus facilities made transportation a breeze. The hotel's location right on the mountain was great, and we enjoyed an easy walk to a nearby convenience store.

Can't fault the property in any way.